Privacy policy

This is Casalunya’s privacy policy, your privacy is important to us.

Thank you for reading our privacy policy. We hope that you can trust that we will do everything we can to protect your personal data.

Responsible use of our customers’ personal data and information is crucial to our operations and our reputation. That is why we have put in place procedures to ensure that your data is handled responsibly. We also comply with applicable data protection laws and privacy policies.

Our privacy policy

We hereby inform you that Casalunya Real Estate (hereinafter referred to as “Casalunya”), with registered office at Rambla Nova 75 1 1 in Tarragona, is the owner of this website.

Casalunya is an international real estate agency in Catalonia that offers services in the field of purchase, sale and management of real estate.

This privacy policy describes what information we collect when you visit our website, how we use that information and how you can control its use.

What information do we collect?

When you visit our website and wish to receive information about a product or service, we will ask you for specific information via our online forms. We only use your identification data to respond to your requests and to inform you about Casalunya’s services, but we always offer you the option to unsubscribe from any type of communication you receive from us.

Casalunya receives data via:

Online forms on our website (contact form, newsletter for example);

During a telephone conversation;

A visit to our office;

Visits to properties by our agents;

Information collected via “cookies”. This data is anonymous and we use it to improve our websites and provide a better user experience. We use Google Analytics to analyze, for example, the type of browser used, language preference, the number of pages viewed, the duration of a visit, etc.) At this link you will find information on how to disable cookies in browsers: https:/ /tools.google.com/dlpage/gaoptout.

The data required to process requests for information are:

The name of the contact person;

The email address;

Telephone number;

Since Casalunya carries out financial transactions, we may request additional information to carry out these transactions. In all cases, we only request the information necessary to comply with legal requirements on the prevention of money laundering and terrorist financing. You can always refuse to provide us with your identification information, and as a result we may not be able to carry out such transactions.

How do we use the information?

Your data will be treated confidentially and will remain in our files for as long as your account is active or until you request a change in the processing of your data, or as required by law.

In order to offer you the most suitable products, we may pass on your personal data to other branches or employees of Casalunya. We will always ensure that the confidentiality of your personal data is maintained and that it is handled responsibly and in accordance with data protection law in force in the European Union. If you would like more information, please email us at privacy@casalunya.com.

If we send you information that you have not specifically requested, we will give you the opportunity to choose which type of communications you wish to receive. U kunt zich ook afmelden voor alle communicatie via hetzelfde voorkeurscentrum of door een e-mail te sturen naar unsubscribe@casalunya.com.

With whom do we share information?

The following are examples of where we need to share your personal information to fulfill the purposes described above, or as required by law:

Transfer of data between companies belonging to Casalunya;

Transfer of data to government services and the Ministry of Justice;

Technology providers, including cloud computing service providers.

How do we protect your information?

Your privacy is as important to our employees as it is to you, and we will take appropriate action in the event of a violation of this privacy policy.

Casalunya declares that it has taken all security measures that are necessary and appropriate for the provisions of Regulation (EU) 2016/679 and Royal Decree 1720/2007, of December 21, approving the Regulations for the Development of the Personal Data Protection Act, in which all technical means it has to prevent the loss, misuse, alteration, unauthorized access or theft of the data you provide to us.

At Casalunya we have a strict security policy to ensure that your data is protected from misuse, loss or alteration. The data is recorded in the file for which Casalunya is responsible with limited access. All our employees will not disclose your personal information to third parties without your express consent, except where we are required to do so by law, or where we believe that disclosure of this information is necessary to protect our property and rights and also the rights of third parties. to protect.

Casalunya declares that it has taken all security measures that are necessary and appropriate for the provisions of Regulation (EU) 2016/679 and Royal Decree 1720/2007, of December 21, approving the Regulations for the Development of the Personal Data Protection Act, in which all technical means it has to prevent the loss, misuse, alteration, unauthorized access or theft of the data you provide to us.

How do we use cookies?

In addition to the information collected through forms on our website, our site also uses cookies (small files that are installed in your browser when you first visit our website). The main function of cookies is to recognize your browsing habits to provide you with an improved online experience each time you visit our site. Cookies cannot damage your devices.

Cookies can be accepted, deleted or blocked as desired. If you do not want cookies installed, you can easily disable the option in your browser, but please note that some functions of the website may not work properly.

The information collected by cookies is completely anonymous and non-identifying if the user does not allow it. Some of the cookies we use are from Google Analytics and the collection of the information is the responsibility of Google. Casalunya does not have access to the exact information of each user, only to the aggregated data provided by Google, without being associated with an IP address. Likewise, it is Google that decides on the purpose and use of the information collected, as well as on the operation and duration of the cookies.

You can also delete, enable and manage cookies through your browser settings.

What are your rights?

You can object to the processing of your data at any time by exercising your rights of access, rectification, portability, cancellation and opposition by sending a written communication to the email address unsubscribe@casalunya.com. You can also change your preferences at any time.

If you wish to send your request by post, please contact us at the following address

Data protection consultations

Casalunya

Rambla Nova 75 1 1 43004 Tarragona
Spain

You can also contact the Spanish Data Protection Agency (www.agpd.es) to carry out any procedure related to the protection of your data.

Als wij op enig moment ons privacy beleid wijzigen, zullen deze wijzigingen op deze website worden weergegeven en zullen wij u hiervan naar behoren per e-mail op de hoogte stellen.